Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website.
1. Information We Collect
Personal Information
We may collect the following types of personal information when you interact with our website:
- Contact information (name, email address) when you submit forms or contact us
- Communication preferences and feedback
- Information you provide in surveys or reviews
- Correspondence records when you contact our support team
Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- IP address and geographic location
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms used
- Date and time of visits
2. How We Use Your Information
We use the collected information for the following purposes:
Website Operation
- Provide and maintain our services
- Improve website functionality
- Analyze site usage and performance
- Ensure website security
Communication
- Respond to your inquiries
- Send requested information
- Provide customer support
- Send important updates
Content Improvement
- Understand user preferences
- Customize content recommendations
- Develop new features
- Enhance user experience
Legal Compliance
- Comply with legal obligations
- Protect our rights and property
- Investigate potential violations
- Ensure responsible gambling
3. Information Sharing and Disclosure
We Do NOT Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.
Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our website (hosting, analytics, email services)
- Legal Requirements: When required by law, legal process, or government request
- Safety and Security: To protect the rights, property, or safety of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- Consent: With your explicit consent for specific purposes
4. Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device that help us improve your browsing experience and understand how our website is used.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us understand how visitors interact with our site
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into website usage and performance
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or only third-party cookies
- Receive notifications when cookies are set
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Measures
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security updates and patches
- Access controls and authentication
Organizational Measures
- Limited access to personal data
- Staff training on data protection
- Regular security assessments
- Incident response procedures
Important Notice
While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation of processing in certain situations
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days and may require verification of your identity.
7. Third-Party Links and Services
Our website may contain links to third-party websites, including online casinos and affiliate partners. This privacy policy does not apply to these external sites.
Important Disclaimer
We are not responsible for the privacy practices of third-party websites. We strongly encourage you to read the privacy policies of any websites you visit through our links, especially before providing any personal information.
Affiliate Relationships
We may receive compensation when you click on certain links or sign up for services through our website. This does not affect our editorial independence or the information we collect about you.
8. International Data Transfers
Our website is hosted in Australia, but some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by authorities
- Certification schemes and codes of conduct
- Binding corporate rules for multinational organizations
9. Children's Privacy
Age Restriction
Our website is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- Significant changes will be prominently posted on our website
- We may notify you via email for material changes
- Continued use of our website constitutes acceptance of changes
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Response Time
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your subject line.